Onboarding
Eligibility
Frequently Asked Questions
Do I need to onboard for Custody to get a loan?
What is cold storage?
How long does it take to access my assets in cold storage?
What is a trust company? Does this mean I am protected if BitGo or Arch go bankrupt?
What does the custody insurance policy cover? Do I need to pay for this?
What is aggregated liquidity?
Is this better than self custody?
Can you provide examples of situations where self custody might be problematic?
Is this better than holding coins on an exchange? What risks are associated with leaving crypto holdings on a centralized exchange?
Can I withdraw at any time?
What makes BitGo a trusted custodial solution for digital assets?
How is BitGo regulated, and what steps does it take to ensure compliance with industry standards?
What coins and networks are supported?
** Users in New York are eligible for a smaller set of assets, including Bitcoin and Ethereum, due to regulatory requirements.
This product is offered in conjunction with BitGo Inc. BitGo Trust Company, BitGo Inc., and BitGo Prime LLC are separately operated, wholly-owned subsidiaries of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, CA. No legal, tax, investment, or other advice is provided by any BitGo entity. Please consult your legal/tax/investment professional for questions about your specific circumstances. Digital asset holdings involve a high degree of risk, and can fluctuate greatly on any given day. Accordingly, your digital asset holdings may be subject to large swings in value and may even become worthless.